All online games need a test server for testing everything they will patch before going live, I believe this game also has one but only the dev team get to use it and thats a shame really i bet they dont have either the free time or the amount of people to test everything they wish before a patch release.
They should ask serious people in the community that want to help with testing the patches and im pretty sure they will get at least 8-10 very serious people that will help them test before going live.