Hi,
how did you conclude that the game had crashed ?
Currently the game servers are stable and no game has crashed for months.
You only played 2 games on 04-10 (UTC date), you win the first one (vs guillaumebrigot), while the second one was a draw due to turn limitation (vs SCOOTER).
You say you lost ranking point, so the game was registered and has not crashed. Crashed game are just canceled from server and are not taken into account
at all for ladder.
So I'm pretty sure you just didn't notice that the game was over due to turn limitation and just correctly ended.
Feel free to give us more details.
