Page 1 of 1

Queue timer disappearance

PostPosted: Sat Apr 05, 2014 8:39 pm
by SoulCollector
I know this is a known bug and we have had it for a while but i think it should be adressed as soon as possible. Is not the first time I have to tell people how they need to restart the game for the timer to appear again, for people who don't know what is going on, they just think the game is broken or that the queue server is down.

The people I help are usualy the vocal ones that ask in chat if something is wrong but what about the other people that don't know how to speak english or that don't want to ask in chat. This could be one reason for new players to think the game is not working and don't even give the game a second chance.

Please, fix this ASAP.

Thanks in advance.

Re: Queue timer disappearance

PostPosted: Sun Apr 06, 2014 9:51 am
by Deep Blue
SoulCollector wrote:I know this is a known bug and we have had it for a while but i think it should be adressed as soon as possible. Is not the first time I have to tell people how they need to restart the game for the timer to appear again, for people who don't know what is going on, they just think the game is broken or that the queue server is down.

The people I help are usualy the vocal ones that ask in chat if something is wrong but what about the other people that don't know how to speak english or that don't want to ask in chat. This could be one reason for new players to think the game is not working and don't even give the game a second chance.

Please, fix this ASAP.

Thanks in advance.


another lovely bug is the private message chat. Gosh if it is annoying when you are suddenly writing in the general chat.

Re: Queue timer disappearance

PostPosted: Mon Apr 07, 2014 9:01 am
by Bousk
Hi,

in order to be able to understand the issue, we need you to give your log files when this happens. Be sure not relaunch the game, as logs are erased on game start.
This bug is not reproducible on my side.

Sorry for the inconvenience.

Re: Queue timer disappearance

PostPosted: Mon Apr 07, 2014 5:34 pm
by Almanro
It is a very easy bug to reproduce: just press "Play", then "Search for a Game", then "Choose Army" and the timer will disappear and will be invisible (but still running) till you either play a game or refuse a match (or restart the game). In the meantime, the "Search for a Game" button substitutes the "Cancel" one but pressing it will be meaningless and the timer will not come back (but it will be still running, looking for a game).

Re: Queue timer disappearance

PostPosted: Mon Apr 07, 2014 9:42 pm
by GardenOfSun
I think I've seen this one myself a couple of times.

Re: Queue timer disappearance

PostPosted: Mon Apr 07, 2014 11:45 pm
by SoulCollector
Bousk wrote:Hi,

in order to be able to understand the issue, we need you to give your log files when this happens. Be sure not relaunch the game, as logs are erased on game start.
This bug is not reproducible on my side.

Sorry for the inconvenience.


Oh sorry, I thought I saw the bug reported here like a month or so ago, that is why I said it was a known bug. Anyway is exactly what Almanro posted, you start searching for a game and if you click the choose army button (doesn't matter if you change something or not) the timer goes away and you don't know if the game is still looking for a game or not but it does keep looking for a game. I have gotten a game without timer many times, the problem is the timer doesnt come back till you restart the game.

Re: Queue timer disappearance

PostPosted: Tue Apr 08, 2014 8:19 am
by Bousk
Hi,

thanks for the details, I was not aware of this issue and thinking to another one^^'
I fixed it on our side and should be available with next version.